Your next customer shouldn’t have to wait.
Never miss a lead again. Website visitors get an instant response by your helpful AI assistant, answering questions about your business and encouraging them to leave their contact info.
Your account is created in iMedia Audiences’ system.
A better way to
keep business moving.
When visitors arrive at your website, they’ll be greeted right away, and their contact information will be collected and sent to Inbox, ready for the sales team to follow up. Keep website enquiries and customer conversations together, so your team knows where to pick up.
What you can do
- Answer visitors’ questions about your business
- Encourage visitors to share their contact details
- Deliver captured enquiries to the shared Inbox
Availability depends on your plan, connected services, and account configuration. Confirm your setup with iMedia Audiences.
Make it part of your day.
- 01
Connect web chat to your website.
- 02
Give your AI assistant information about your business.
- 03
Follow up with captured leads in Inbox.
AI-Assisted Lead Capture: at a glance
Collect leads from your website and turn them into happy customers.
- Getting started
- Connect web chat to your website. Give your AI assistant information about your business. Follow up with captured leads in Inbox.
- Account requirements
- Create your account through iMedia Audiences. Availability depends on your package, connected services, and permissions; confirm your setup before activating tools.
Your questions, answered.
Practical answers before your next step.
What does AI-Assisted Lead Capture do?
An AI web chat assistant answers website visitors’ questions about your business and encourages them to share their contact details. Captured enquiries are delivered to Inbox for your team to follow up.
Where does my team find captured website leads?
Captured enquiries go to the shared Inbox so the sales team can continue the conversation with its context in view. Explore CRM and Inbox for the related customer-management tools.
What is needed to set up AI web chat?
Connect web chat to your website and provide information about your business for the assistant. Confirm feature availability and the required website access with your iMedia team.
More connected.
More time for your business.
Create your account with iMedia Audiences first.
Then sign in, connect your tools, and take Business App with you.