Business CRM & Inbox helps your business attract, convert and engage leads while providing a 5-star customer experience.
Create your iMedia account first. Then sign in and download.
Capture leads and communicate in a shared team Inbox and CRM hub with appointment booking, email and SMS marketing automation, review management, SEO, and more!
Collect leads from your website and turn them into happy customers.
Explore feature02Centralize all your customer data in the CRM, with integrations to bring contact data from outside systems into one place.
Explore feature03Collaborate with your team on communicating with customers from a unified Inbox for SMS, email, web chat, Facebook, and Instagram.
Explore feature04Easily book meetings with clients; both in-person or via digital conferencing with Google Meet or Zoom.
Explore feature05Show up higher wherever people are searching for your products and services, with tools for improving your social media presence, SEO and Reputation.
Explore feature06Easily understand how your business is performing on Google, and across the web.
Explore feature07Customer data can sync with Zapier, Google, Facebook and more.
Explore feature08Take Business App with you. Available for iPhone, compatible Apple-silicon Macs, and Android.
Explore the app09AI-assisted lead capture and content generation: email campaigns, SMS, social media.
Explore feature10Connect with your audience at scale, with smart campaigns that can be sent via email and SMS.
Explore feature11Automate key workflows for your business—like sending a review request when a job is completed!
Explore featureTools and integrations vary by package. Your iMedia team can help you confirm what’s included.
Centralize your business’s data and streamline workflows from many different systems by integrating them with Business App’s CRM and automations.
Customer data can be synced from:
All communication in one place—instead of isolated on personal employee phones.
A shared team Inbox brings customer communication together across connected SMS, email, web chat, and social channels. Collaborate on conversations and keep the context your team needs to follow up.
Discover Inbox Messaging Hub
Never miss a lead again. Website visitors get an instant response by your helpful AI assistant, answering questions about your business and encouraging them to leave their contact info.
When visitors arrive at your website, they’ll be greeted right away, and their contact information will be collected and sent to Inbox, ready for the sales team to follow up. Keep website enquiries and customer conversations together, so your team knows where to pick up.
Discover AI-Assisted Lead Capture
First, create your account through iMedia Audiences.
Business App is a connected customer-management platform offered through iMedia Audiences. It brings CRM, shared customer messaging, website lead capture, appointment booking, marketing tools, and reporting into one workspace.
Practical answers before your next step.
Business App is the workspace for your customer data, messaging, and enabled business tools. AI Workforce is a selection of paid AI service packages backed by iMedia experts. Compare the pricing page to see which services each package includes; access to Business App does not mean every AI or marketing service is activated.
Yes. The shared Inbox supports team collaboration across connected messaging channels, while the CRM keeps customer contact data together. Channel availability depends on your services and account setup.
No. First register through iMedia Audiences, then use the same Business App email to sign in on the web and in the official BusinessApp.io app.
Do not assume that registration includes every tool. Review the current access and limits during signup and confirm paid services, usage charges, and integrations with iMedia before activating them.
Create your account with iMedia Audiences first.
Then sign in, connect your tools, and take Business App with you.
